Privacy & Cookie Policy

Centurion Legacy Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Data Controller

Centurion Legacy Limited, company number 11048164 is the controller and responsible for your personal data. We are registered in accordance with the Data Protection Act 2018 with registration number ZB553928.

The compliance officer is Sarah Dunlop and they are responsible for overseeing questions in relation to this policy. If you have any questions about this policy please contact us using the details set out below.

Contact details

Our contact details are:

Email address: info@centurionlegacy.co.uk

Post: Centurion Legacy Limited - Unit 29 Northampton Road, Blisworth, Northampton, England, NN7 3DW

Telephone number: 0203 900 3050

The information we collect

In order to provide you with the products and services you require, we may collect personal information about you from our websites, telephone conversations, emails and written and verbal communications. This may include, for example, your name, address, email address, phone number and details of any services you request or which we provide to you or which are relevant to the service(s)in which you are interested. Occasionally we may ask for a date of birth, for example, where the service you require has age related elements.

Cookies

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You will be asked to provide your consent for us to use cookies upon every visit to our website.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

How we will use your information

All personal information that we obtain about you and/or any other person whose details you provide will be held, used, and protected by us in accordance with the latest data protection law and this Data Protection Policy. We will only process your data where we have a lawful basis to do so, which will be either with your consent, for our legitimate interests or fulfilment of the agreement that you have entered into with us.

We will primarily use the personal information:

• For general administration (including verification, vetting and security checking)
• To communicate with you if there is a query or problem with your case or our other services
• To obtain information from third parties who may have some involvement in your Estate Planning
• To ensure appropriate documentation is prepared for your Estate Planning requirements
• For record keeping purposes
• To carry out market research so that we can improve the goods and services we offer
• For research purposes and to enable us to understand requirements and develop our services
• To create an individual profile for you so that we can respect your preferences.

With your permission, we will use the information we hold to inform you of products, services, events, newsletters and other information and opportunities that may be of interest to you.

Subscribe/unsubscribe

You can change your mind about receiving details of other products and services at any time by using any of the methods shown below (see the section ‘How to contact us’ below) or by following the instructions with each offer you receive.

Security

We take the security of personal information seriously. We have security procedures and technology in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss and damage.

Changes to this Data Protection Policy

Privacy laws and practice are constantly developing and we aim to meet high professional standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies. We will send you a copy of our updated Data Protection Policy if it changes but you can always check our website periodically to see our latest policy.

Your legal rights

You have rights under the Data Protection Act 2018 in relation to your personal data including;

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please do not hesitate to contact us.

Subject Access Requests

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Updating and correcting information

We encourage you to promptly contact us to update your personal information if it changes. If you delay, this could slow down any claim we are handling for you. You can update or correct your personal information online in relevant client areas or by contacting us in writing or by email (see the section ‘How to contact us’ below). Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.

Your rights to access your personal information

You have the right to receive a copy of the personal data that Centurion Legacy Limited holds about you. Please contact us to request this.

Data retention

We have set our retention policy in accordance with GDPR (General Data Protection Regulations) and ICO (Information Commissioner’s Office) of 12 months and 6 years for accounting, reporting and complaint purposes.  Further details are available on request. These are the periods of time we will keep your data based on how much interaction we have had.

Complaints
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance using the contact details set out above.